Chatbots in Healthcare: Six Use Cases

healthcare chatbot use case diagram

The chatbot can also book an appointment for the patient straight from the chat. It’s also very quick and simple to set up the bot, so any one of your patients can do this in under five minutes. The chatbot instructs the user how to add their medication and give details about dosing times and amounts.

  • And if the person wants to keep track of their weight, bots can help them record body weight each day to see improvements over time.
  • All these platforms, except for Slack, provide a Quick Reply as a suggested action that disappears once clicked.
  • Once you choose your chatbot and set it up, make sure to check all the features the bot offers.
  • Izzy takes note of women’s menstrual health and keeps track if any further sexual issues arise.
  • A conversation with a chatbot gives them an opportunity to ask any questions.
  • Now that you have understood the basic principles of conversational flow, it is time to outline a dialogue flow for your chatbot.

Chatbots gather user information by asking questions, which can be stored for future reference to personalize the patient’s experience. With this approach, chatbots not only provide helpful information but also build a relationship of trust with patients. While a website can provide information, it may not be able to address all patient queries.

How Do Chatbots Work?

An FAQ AI bot in healthcare can recognize returning patients, engage first-time visitors, and provide a personalized touch to visitors regardless of the type of patient or conversation. Since the bot records the appointments for all patients, it can also be programmed to send reminder notifications and things to carry before the appointment. It eliminates the need for hospital administrators to do the same manually over a call. This healthcare chatbot use case is reliable because it reduces errors and is intuitive since the user gets a quick overview of the available spots. They function on machine learning and artificial intelligence technologies to create a conversational experience for every visitor they interact with.

Applicability of ChatGPT in Assisting to Solve Higher Order … – Cureus

Applicability of ChatGPT in Assisting to Solve Higher Order ….

Posted: Mon, 20 Feb 2023 08:00:00 GMT [source]

A healthcare Chatbot must be created to provide a genuine interaction in order to be useful. You can employ natural language processing and certain comprehension tools to provide the correct context, which will improve the Chatbot’s overall response capacity. After you’ve finished designing the general Chatbot, you’ll need to train and test it before releasing it.

Customer Support System

The company, based in San Francisco, CA, focuses on automating digital conversations between providers and patients. About four years ago, Phillip Marshall and West Shell started the company with the idea of creating a new form of patient engagement using the automated-tech. AI can help researchers identify new drug targets, predict how medicine will interact with the body, and accelerate the drug discovery process.

healthcare chatbot use case diagram

Book a free consultation with our team, and we’ll share the best practices for creating a powerful chatbot, along with the support, training and maintenance of your chatbot. What matters is how establishments use these tools to drive actionable insights for clinicians and patients. The endpoint of any AI application is to make things work together in terms of money, time, and overall experience. Bots help pitch ideas, send requests, submit works and track the status of its reviewing in one place without extra efforts. So, instead of running around and bombarding different departments with questions or switching between multiple platforms, employees can ask a chatbot to do it.

Legal Chatbots

Bella, one of the most advanced text-based chatbots on the market advertised as a coach for adults, gets stuck when responses are not prompted [51]. Therefore, the reaction to unexpected responses is still an area in progress. One critical insight the healthcare industry has learned through the COVID-19 pandemic is that medical resources are finite.

5 Potential Use Cases of ChatGPT – Analytics Insight

5 Potential Use Cases of ChatGPT.

Posted: Sun, 18 Dec 2022 08:00:00 GMT [source]

If a patient is looking for clinics near them, what insurance is accepted, or any other frequently asked question, they can simply type in their question in the medical chatbot and get an answer. Use the chatbot as another way for patients to contact your business, and route to live chat with a customer service agent when necessary. When every second counts, chatbots in the healthcare industry rapidly deliver useful information. For instance, chatbot technology in healthcare can promptly give the doctor information on the patient’s history, illnesses, allergies, check-ups, and other conditions if the patient runs with an attack.

Benefits of chatbots or conversational AI in healthcare

From catching up on sports news to navigating bank applications to playing conversation-based games on Facebook Messenger, chatbots are revolutionizing the way we live. Chatbots are software developed with machine learning algorithms, including natural language processing (NLP), to stimulate and engage in a conversation with a user to provide real-time assistance to patients. The result will be difficulties like needing to hire more medical specialists and holding training sessions. By incorporating a healthcare chatbot into your customer service, you can address the problems and offer the scalability to manage real-time dialogues. When patients encounter a lengthy wait time, they frequently reschedule or perhaps permanently switch to another healthcare practitioner. The employment of chatbots in the healthcare industry has shown to be an excellent remedy for the issue.

  • Letting chatbots handle some sales of your services from the social media platforms can increase the speed of your company’s growth.
  • AI chatbots for healthcare have multiple applications, but building one comes with responsibilities.
  • Let’s take a moment to look at the areas of healthcare where custom medical chatbots have proved their worth.
  • A chatbot integrated into the IT framework of a hospital can monitor available slots and manage patient appointments with doctors and nurses in a click.
  • Information can be customized to the user’s needs, something that’s impossible to achieve when searching for COVID-19 data online via search engines.
  • AI healthcare chatbots work with patients in scheduling appointments, cancelling appointments, and making sure patients come prepared.

These automated conversations allowed them to self-diagnose, schedule tests, book appointments, and manage their treatments in real time. It proved that a medical chatbot could serve as a virtual nurse while sitting in your pocket. In this article, you’ll learn everything you need about healthcare chatbots — knowing their benefits, identifying their best use cases, and building one that meets your every need. Undoubtedly, medical chatbots will become more accurate, but that alone won’t be enough to ensure their successful acceptance in the healthcare industry. As the healthcare industry is a mix of empathy and treatments, a similar balance will have to be created for chatbots to become more successful and accepted in the future. In order to contact a doctor for serious difficulties, patients might use chatbots in the healthcare industry.

The Future of ChatGPT in Healthcare

This increases the efficiency of doctors and diagnosticians and allows them to offer high-quality care at all times. In 2022, The Healthcare industry has become the most imperative and vital for survival. With the pandemic surge, millions of people always look for easy and quick access to health information facilities. Thus, the sector needs highly advanced and proficient tools to match the demand. You visit the doctor, the doctor asks you questions about what you’re feeling to reach a probable diagnosis.

  • They can provide information on aspects like doctor availability and booking slots and match patients with the right physicians and specialists.
  • These findings align with studies that demonstrate that chatbots have the potential to improve user experience and accessibility and provide accurate data collection [66].
  • Chatbots can help banks and financial institutions reduce wait time in an industry known for long delays in communication.
  • Many people engage with chatbots every day on their smartphones without even knowing.
  • Chatbots were also used for scheduling vaccine appointments (1 case).35 The chatbot searches for appointment availability across various locations and automates the appointment scheduling process.
  • You might be a successful business that manages a mix of commercial and residential properties.

Healthcare chatbots can help patients avoid unnecessary lab tests and other costly treatments. Instead of having to navigate the system themselves and make mistakes that increase costs, patients can let healthcare chatbots guide them through the system more effectively. Sensely is an AI-Driven healthcare chatbot that can assess the patient’s symptoms by using their speech, images, and videos.

Assess symptoms

Marshall said that Conversa Health already uses their technology to aid in this capacity by integrating EHR data to create a real-time longitudinal view of the patient’ health. Both Conversa Health and Therachat have already put this use case well into practice, using the automated tech to keep constant contact between patients and their providers. Chatbots designed to not just actively capture but captivate the patients’ interest regarding their care calls into question if the tech can further engage patients to improve outcomes. Natural language processing (NLP) can help healthcare providers quickly and accurately extract important information from EHRs, such as patient history, medications, and lab results. ChatGPT can use its language processing and machine learning algorithms to understand and interpret patient information, insurance information, and medical codes. It could then use this information to determine coverage and automatically submit claims to the patient’s insurance company.

How do you write a use case for a chatbot?

  1. Automate your website support.
  2. Support customers inside the mobile app.
  3. Handle internal helpdesk support.
  4. Chatbots help to collect customer feedback.
  5. Bots help in order confirmation & tracking shipping.
  6. Chatbots handle refunds & exchange requests efficiently.

It has also helped develop personalized treatment plans tailored to the unique needs of individual patients. AI-powered predictive analytics has helped identify high-risk patients and prevent disease before it becomes severe. AI has transformed drug development, making it faster and more cost-effective.

Add Facebook Chat Plugin to your website No-code Livechat

Businesses are attempting to digitalize their operations by creating an effective digitally enhanced E-commerce platform in order to attract new customers and maximize business prospects. Many new technological trends are being introduced so that consumers can get the best digitalized virtual experience. This review paper looks at the technological trends in the e-commerce industry. Chatbots were deployed on a variety of platforms, the most common being web-based (34 cases) and social media (22 cases). Less common were SMS (6 cases), phone call (4 cases), and standalone or healthcare apps (8 cases). The chatbots will guide them to self-service solutions or direct them to submit service tickets and permission requests.

healthcare chatbot use case diagram

Based on these diagnoses, they ask you to get some tests done and prescribe medicine. Chatbots are transforming the healthcare sector with their several use cases. This is why healthcare has always been open to embracing innovations that aid professionals in providing equal and sufficient care to everyone. In this section, we plan to explore some of the popular chatbot use cases to help you understand the functionality of this automation tool. Although marketing is not static and is constantly changing, its goal is the same, i.e., convenient and instant service.

How do you structure a chatbot?

  1. Introduce Your Bot to Your Audience.
  2. Provide Guidelines to the Users.
  3. Use Conversational Language.
  4. Build a flowchart.
  5. Add Emotional Appeal.
  6. Include the Right Level of Personalization.
  7. Set the Appropriate Tone of Voice.
  8. Prepare for interruptions and misunderstandings.

Which algorithm is used for medical chatbot?

Tamizharasi [3] used machine learning algorithms such as SVM, NB, and KNN to train the medical chatbot and compared which of the three algorithms has the best accuracy.

Possible Healthcare Chatbot Use Cases

healthcare chatbot use case diagram

Every year more and more healthcare establishments thrive to provide better, faster, and more efficient patient experience. When a patient does require human intervention, Watson Assistant uses intelligent human agent handoff capabilities to ensure patients are accurately routed to the right medical professional. With Watson Assistant, patients arrive at that human interaction with the relevant patient data necessary to facilitate rapid resolution. That means patients get what they need faster and more effectively, without the inefficiency of long wait times and incorrect call routing. According to G2 Crowd, IDC, and Gartner, IBM’s Watson Assistant is one of the best chatbot builders in the space with leading natural language processing (NLP) and integration capabilities. IBM offers a wide range of existing healthcare templates, including scheduling appointments and paying bills.

What is the use case description for chatbot?

Chatbots can be used to communicate with people, answer common questions, and perform specific tasks they were programmed for. They gather and process information while interacting with the user and increase the level of personalization.

Chatbots can help employees by acting as virtual assistants beyond assigning tasks. For example, chatbots can send notifications to employees about upcoming deadlines, link to appropriate pages in the knowledge base, and help employees find customer data more quickly. BotsCrew is a chatbot development company with the most flexible chatbot platform for healthcare professionals. Having worked with Fortune 500 medical enterprises, we know that healthcare chatbot development is more complicated due to differences from other industries. From the patient’s perspective, many chatbots have been designed for symptom screening and self-diagnosis. The automated chatbot, Quro (Quro Medical, Inc), provides presynopsis based on symptoms and history to predict user conditions (average precision approximately 0.82).

Chatbot Benefits

The chatbot is capable of asking relevant questions and understanding symptoms. A chatbot can also help patients to shortlist relevant doctors/physicians and schedule an appointment. Chatbots’ robustness of integrating and learning from large clinical data sets, along with its ability to seamlessly communicate with users, contributes to its widespread integration in various health care components.

Morning Medical Update: Is it ‘COVID Eye’ or allergies?; Major … – Medical Economics

Morning Medical Update: Is it ‘COVID Eye’ or allergies?; Major ….

Posted: Mon, 01 May 2023 07:00:00 GMT [source]

They can help you collect prospects whom you can contact later on with your personalized offer. Speaking of generating leads—here’s a little more about that chatbot use case. The common feature of most websites is the frequently asked questions section. When you’re in need of healthcare, the last thing you want to do is wait on-hold or navigate tedious website menus. But the unprecedented challenges in the past few years have shown how vulnerable the sector really is.

Healthcare Chatbots: 10 ways they’re shaking up the sector!

Information can be customized to the user’s needs, something that’s impossible to achieve when searching for COVID-19 data online via search engines. What’s more, the information generated by chatbots takes into account users’ locations, so they can access only information useful to them. As long as your chatbot will be collecting PHI and sharing it with a covered entity, such as healthcare providers, insurance companies, and HMOs, it must be HIPAA-compliant.

healthcare chatbot use case diagram

In order to meet these customer requirements, chatbot software is the right tool for your business. Chatbots can help healthcare enterprises build a new experience inside the difficult organizational structure. Day-to-day medical employees may struggle with internal communication, finding a relevant document, or managing chaos in the mailbox. In hospitals and clinical institutions, digital assistants can cover for lots of administrative work. For example, Neva is a healthcare chatbot that assists the Natera company in delivering genetic education.

Voice-Enabled Chatbots

Despite these issues, ChatGPT can improve healthcare and patient outcomes, especially when used alongside other technologies with trained healthcare professionals. Another limitation is that ChatGPT is a statistical model, lacking the medical expertise and judgment of a healthcare professional. Even if it does score over 60% on a medical test, it cannot diagnose or treat medical conditions. Its responses are generated based on data patterns, and it may not always be able to handle complex or unusual questions. ChatGPT can educate patients on various health topics, such as managing chronic conditions, understanding treatment options, and adopting healthy lifestyles.

  • For this to happen, you need to connect your inventory data to your NLP chatbots.
  • The potential for AI in healthcare is vast, and predictions for the next decade are optimistic.
  • Another ethical issue that is often noticed is that the use of technology is frequently overlooked, with mechanical issues being pushed to the front over human interactions.
  • Bots can handle multiple chats and requests at the same time without making a mistake.
  • Assess symptoms, consult, renew prescriptions, and set appointments — this isn’t even a full list of what modern chatbots can do for healthcare providers.
  • Unlike email, which may be checked less frequently, people check their phone notifications several times throughout the day.

For instance, patients can decide whether to seek further medical attention or treat themselves at home. In today’s digital healthcare landscape, an AI-based bot has become a must-have. It keeps your facility accessible round-the-clock, without you having to spend heavily on recruiting customer service reps. If a customer is having trouble connecting to the internet, the chatbot can run a diagnostic test and provide a solution.

Answer Common Questions

Retail drug chains can offer their customers a bot that helps them order a refill of the prescription through the chat application of their choice. Health insurance companies can deploy a bot to answer questions related to insurance coverage, claims and procedures. Chatbots can answer questions about tourism, generate leads, and handle customer queries. With chatbots, you can use fun content like emojis, images, GIFs, and memes.

  • Note that the new app would require regular updates and maintenance to ensure compliance with relevant regulations and standards.
  • A well-designed healthcare chatbot with natural language processing (NLP) can understand user intent by using sentiment analysis.
  • Many patients must wait weeks before having their prescriptions filled in most doctor’s offices because of the excessive quantity of paperwork, wasting crucial time.
  • The urgency of response is what every business seeks to serve its customers.
  • Embracing new technologies – such as robotic process automation enabled with chatbots – is key to achieving the interdependent goals of reducing costs and serving patients better.
  • DRUID is an Enterprise conversational AI platform, with a proprietary NLP engine, powerful API and RPA connectors, and full on-premise, cloud, or hybrid deployments.

Straight after all that is set, the patient will start getting friendly reminders about their medication at the set times, so their health can start improving progressively. It used a chatbot to address misunderstandings and concerns about the colonoscopy and encourage more patients to follow through with the procedure. This shows that some topics may be embarrassing for patients to discuss face-to-face with their doctor. A conversation with a chatbot gives them an opportunity to ask any questions. Instagram bots and Facebook chatbots can help you with your social media marketing strategy, improve your customer relations, and increase your online sales. Chatbots generate leads for your company by engaging website visitors and encouraging them to provide you with their email addresses.

Chatbot Use Cases: What Bots Can Do for Different Industries

A symptom checker bot, such as Conversa, can be the first line of contact between the patient and a hospital. The platform automates care along the way by helping to identify high-risk patients and placing them in touch with a healthcare provider via phone call, telehealth, e-visit, or in-person appointment. Medical virtual assistants have an interactive and easy-to-use interface; this helps create an engaging conversation with your patients and ask them one detail at a time.

You can use chatbots to encourage people to sign up for your subscriptions. Those who sign up for the subscription can be later added to the email marketing contact list. You’ll get the opportunity to customize each newsletter as well based on the interest they’ve shown. Your chatbot can fetch previous data and address them by their names when it comes to your returning customers. This will let the customer know that the business remembers them and offer recommendations that prompt them to make a purchase.

Which scenario is an example of a chatbot?

Chatbots are everywhere. WhatsApp bots, virtual assistants, SMS bots, Facebook Messenger chatbots — they help book appointments, choose the right pair of shoes, inform users of your opening hours, and much more. Wherever prospects and customers need instant assistance, chatbots come in handy.

Chocolate Milk Latest News from Dynamix

Artificial Intelligence And Machine Learning Breeds A New Form Of Capitalism

Any textual content can be imported, CRMs, databases and even simple docs. MetaDialog has been a tremendous help to our team, It’s saving our customers 3600 hours per month with instant answers. AI Engine does not get tired or sick, it is always there to answer your customers’ questions, no matter what the situation is.

It’s by no means perfect, but the technology is advancing at warp speed. Before that, the only way to separate tracks was a lot of EG and a ton of luck. The software helps business analysts build predictive analytics with no knowledge of machine aidriven audio startup to einstein chatbot learning or programming and uses automated ML to build and deploy accurate predictive models quickly. Affectiva is dealing with this latter issue by using AI to help systems understand the emotions in a human face and conversation.

Architect George Clarke is on a mission to find inspiration for his outrageous, space-age concept house. His journey takes him around the world to meet the visionary people who build and live in some of the most unusual homes ever seen. Post-production audio for “Escape to the Chateau,” a weekly television show airing Saturdays on HGTV. We have a simple pricing model based on questions asked, refer to our Pricing page to learn more.


Boosting SenSat’s fortunes, in October 2019, Tencent led a $10 million investment in the company. Dynamix Productions, and WEKU-FM, Eastern Kentucky University’s public radio station in Richmond, KY, partnered in 2018 to move primary production of the popular long-running radio program EASTERN STANDARD to the studios of Dynamix. By bringing the production to Lexington, producers have easier access to Central Kentucky business, healthcare, and education leaders, as well as local artists, entertainers, and other newsmakers.

  • The market interest in AI-driven efficiencies in recruitment and hiring drove the Adecco Group’s acquisition of Vettery in 2018, for its fully automated, zero-touch recruitment AI platform.
  • HIVE has had considerable success mining Ethereum in Sweden and Iceland.
  • Affectiva was acquired by Smart Eye, a supplier of driver monitoring systems for automakers, in 2021.
  • Affectiva is dealing with this latter issue by using AI to help systems understand the emotions in a human face and conversation.
  • Absolutely not, the only thing you need to do is import your data into the system, the rest is done automatically.

Its valuation is impressive, racking several billion dollars in recent years. ICarbonX is a Chinese biotech startup that uses artificial intelligence to provide personalized health analyses and health index predictions. It has formed an alliance with seven technology companies from around the world that specialize in gathering different types of healthcare data and will use algorithms to analyze genomic, physiological, and behavioral data.

AI tools, acting autonomously on the resulting insights, can reconfigure dynamic pricing on store shelves, recalculate warehouse staffing projections, calibrate manufacturing machines, and optimize supply chains. In just the last few years, some incredible new software and services have emerged, like the open source softwareSpleeter. Now one can do mashups, demixes, and upmixes of their favorite song. For professionals, a new service called AudioShakeallows producers and artists to upload their music and automatically create stems for media licensing. Although mono recordings with tightly-packed instruments in the same frequency range are still nearly impossible to demix, the solution is probably just around the corner.

Artificial Intelligence And Machine Learning Breeds A New Form Of Capitalism

In the third quarter of fiscal 2021, HIVE saw income from digital currency mining rose 174% year over year to $13.7 million. Net income per share rose to $0.05 — up from $0.01 per share in the prior year. HIVE has had considerable success mining Ethereum in Sweden and Iceland. The second-largest digital currency by market cap has had a banner year behind Bitcoin. Its B2B and B2C clients are in diverse industries including banking, insurance, finance, securities, non-banking finance companies, travels, logistics, food & beverage, e-commerce. It has more than 25 B2B clients including Axis Bank, Hathway, Porter and Barbeque Nation, according to Gupta.

Kissel says it wan’t perfect, but it led to several more years of perfecting his newfound craft of “upmixing” mono recordings. After a laborious 60 hours of work separating elements and remixing in stereo, Kissel and producer Tom Moulton released the first spectrally-edited upmix, the 1951 R&B song “The Glory of Love” by the Five Keys. Then the floodgates opened in 2005 when several mono-to-stereo versions of songs were released. By 2007, software began appearing that made it easier to upmix mono music into stereo, and even surround. With this newfound ability to isolate, some producers began using services such as Audionamix to remove elements, making stripped-down versions of songs or removing vocals for use in commercials. Audioamix can also remove music from old television shows that is too expensive to license.

Nanox completed its acquisition of Zebra Medical Systems, an Israeli company that applied deep learning techniques to the field of radiology, in 2021. It claims it can predict multiple diseases with better-than-human accuracy by examining a huge library of medical aidriven audio startup to einstein chatbot images and specialized examination technology. It recently moved its AI algorithms to Google Cloud to help it scale and offer inexpensive medical scans. It’s not enough that Suki offers an AI-powered software solution that assists doctors as they make voice notes on a busy day.

AWS, Microsoft, and Google Cloud Platform are investing heavily in big data, ML, and AI capabilities, while Chinese vendors Alibaba and Baidu are developing a host of cloud-based AI solutions. Among companies that adopt AI technology, 70 percent will obtain AI capabilities through cloud-based enterprise software, and 65 percent will create AI applications using cloud-based development services.13 Stay tuned. Today, companies rely heavily upon human intelligence to interpret, anticipate, and intuit information in ways that machines cannot. Sensors embedded in vast IoT networks, computer vision, and machine learning will feed data into analytics systems in real time.

Affectiva was acquired by Smart Eye, a supplier of driver monitoring systems for automakers, in 2021. A company designed to help digital advertisers run targeted digital advertising campaigns, The Trade Desk uses AI to optimize its customers’ advertising campaigns for their appropriate audiences. Their AI, known as Koa, was built to analyze data across the internet to figure out what certain audiences aidriven audio startup to einstein chatbot are looking for and where ads should be placed to optimize reach and cost. The Trade Desk also allows you to launch your digital ads independently but uses its AI to offer performance suggestions while your campaign is live. Leveraging AI, CrowdStrike’s Falcon platform can identify what it calls active indicators of attack to detect malicious activity before a breach actually happens.

To realize the benefits of becoming an AI-fueled organization, you’ll need to put in place more dynamic data governance, storage, and architecture. Advanced data management fuels an enterprise AI engine and is a core building block for deriving autonomous insights from your vast data stores. Data needs to be tagged properly before being fed to AI, and your team should be prepared to provide the business context for that information. DataVisor protects companies from attacks such as account takeovers, fake account creation, money laundering, fake social posts, fraudulent transactions, and more. AEye builds the vision algorithms, computer vision strategy, software, and hardware used to guide autonomous vehicles, or self driving cars.


For more on our new procedures and options for you, read this special statement. Well, we are all eating a big ol’ crow sandwich with chocolate sprinkles on top right about now. It was inevitable that we would reach the point where we could not only isolate the vocals, but the guitar, drums, and even the arena crowd.

Now, according to CDC guidelines and the Governor of Kentucky, small groups of up to 10 people who have all been fully vaccinated can gather inside. We’re still encouraging smaller groups here, but if all parties agree, we can record up to two people at a time in our VO room A. For recording three people, we can put another person in our second VO booth and link them together via Zoom or Skype.We can also have two producers in our Control Room A as long as all parties are fully vaccinated and agree. We sincerely wish that you and your families will stay safe and secure during these unusual times.

In just one click connect to all of your content, import data from your website, databases, documents and CRM.

Suki’s aim – using the power of AI to learn over time – is to mold and adapt to users with repeated use, so the solution becomes more of a time saver and efficiency booster for physicians over time. As a sign of the times, Suki was delivered with COVID-19 data and templates to speed up the critically important vaccination and health tracking processes. Microsoft offers a mix of consumer-facing and business/IT AI projects. This may be accomplished by bringing together data scientists and cyber professionals to create higher fidelity and more accurate alerts for security events, which may facilitate a more effective response. AI is a broad category that includes natural language processing, computer vision, machine learning, and more, all of which can augment back-office, intra-office, and customer-facing systems.

“Deep learning” is accomplished by feeding audio sample after audio sample into software in order to create an algorithm of a certain instrument, voice, noise, or other sound. Deep learning AI is the basis of new software that can more accurately isolate sounds to create an upmix. It’s also used to create deep fakes of voices, like this deep fake of President Nixon’s address to the nation about Apollo 11’s demise.